Privacy Policy

Shoalhaven Design School – Privacy Policy

Shoalhaven Design School regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Shoalhaven Design School users, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact the Shoalhaven Design School administrator at enquiries@shoalhavendesignschool.com

Collection of Information

In order to use the Shoalhaven Design School website or various social media pages, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to support, sales and accounts including Email.

Any information collected by Shoalhaven Design School is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website and social media sites such as Facebook, Twitter, Youtube or other online resources that you use.

Use of Collection Information

Any details collected from Shoalhaven Design School customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are provided to us, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details unless you have authorised us to do so.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at enquiries@shoalhavendesignschool.com

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire to use our service, you may correct, update, delete or deactivate it by emailing us at enquiries@shoalhavendesignschool.com

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as Credit Card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Shoalhaven Design School uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at enquiries@shoalhavendesignschool.com

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Shoalhaven Design School may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.

Shoalhaven Design School does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our social media or website.

Links

Links on any Shoalhaven Design School sites to external entities are included and covered within this policy. The terms and conditions set out in this privacy statement cover all entities owned by Shoalhaven Design School.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage or social media sites.

Shoalhaven Design School – Security Policy

Shoalhaven Design School uses the Paypal Payment gateway for its online credit card transactions. Paypal Australia processes online credit card transactions for thousands of Australian merchants,providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the Paypal gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Shoalhaven Design School or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within Paypal’s bank-grade data centre, further protecting your credit card data.
  • Paypal is an authorised third party processor for all the major Australian banks.
  • Paypal at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Shoalhaven Design School

For more information about Paypal and online credit card payments, please visit www.paypal.com.au

Delivery Policy

Digital Delivery – After ordering online, you will receive an email confirmation from Paypal containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. Once payment has been confirmed your subscription will commence.

Refund Policy

If for any reason you are not completely satisfied with your purchase we will give you a 10 day money-back guarantee from the time you receive the goods or services we offer. Please email us at enquiries@shoalhavendesignschool.com within that time if you are not satisfied with your purchase so that we can resolve any problems.

Currency

All fees and charges are calculated in Australian dollars.

By joining Shoalhaven Design School you acknowledge your payment will be paid to and deducted by Shoalhaven Design School, therefore on your bank statement it will say Shoalhaven Design School.

If you have any questions in relation to this please contact us by emailing enquiries@shoalhavendesignschool.com